The distance between the upper part of the installed light and the ceiling must not be less than 2 cm. The distance between the light and any flammable materials must be more than 0.2m. Please check all the accessories when open the cartons.ģ. Panel lights should be installed by trained electronic technician.Ģ. To replace the short lived fluorescent lamps that are typically used in interior lighting.The LED Panel can be used to retrofit existing fluorescent tube grid light installations in all types of applications.Ģ.Flexible Voltage: Use led ceiling lamp in AC85-265V voltageģ.Good heat dissipation by unique heat-sink designĤ.Green and health protection,no pollution,more comfortable for our visionĪirport, Bathroom, Bathroom Room, Bedroom, Car Park, Church, Cinema, Gallery, Garage Hospital, Hotel, Kitchen, Meeting Room, Museum, Office, Restaurant, School, Shopping Mall, Sitting Roomġ. LED Panel has been design to work with conventional Grid Panel Light with fluorescent tube fixtures. Please contact us if you do not receive your exchanged item in 7-10 days.IP54 embedded ultra slim round aluminum ceiling smd 18 watt led panel light If you need to exchange your item for the exact same item, please send us an email at and we will send you further instructions for your exchange.ĭepending on your location, the time it may take for your exchanged product to reach you will vary.Damaged items are defined as damages incurred during the shipping process.Defective items are defied as items that stop functioning correctly, within the warranty period of your item, due to either a design or manufacturing defect.We only replace items if they are defective or damaged.If you’ve done this and you still have not received your refund yet, please contact us (if applicable).There is often some processing time before a refund is posted. If you haven’t received your refund yet, first check your bank account or contact your credit card company, it may take some time before your refund is officially posted.Any item that is returned more than 30 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.There are certain situations where only partial refunds are granted:.Once your return is received and inspected, your refund will automatically go back to your original form of payment used for the purchase.We cannot guarantee that we will receive your returned item. If you are shipping an item over $75 in value, you should consider using a trackable shipping service or purchasing shipping insurance. To return your product, you should mail your product to: Orilis LED Lighting Solutions, 131 Candace Drive, Maitland, FL, 32751, United States. If you receive a refund, the cost of shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. It must also be in the original packaging. To be eligible for a return with full refund, your item must be unused and in the same condition that you received it. If 30 days have gone by since the date of your purchase, unfortunately we can’t offer you a refund or exchange. Most items in new condition and returned within 30 days or receipt will receive a refund or exchange. We will respond quickly with instructions for how to return the item(s) from your order. If you need to return an item please contact us with your order number and details about the product you would like to return. Please don't hesitate to email us with any questions! If you have a need to exercise your warranty and your product is not located in the United States please contact customer service for further information. Warranties can only be honored within the United States. Please note that we may ask for damaged item(s) or parts to be shipped back to the manufacturing warehouse in order to receive a replacement. We will also require images of any damages to your item(s). You will need to provide information concerning where the product was purchased, and any relevant order number(s). To invoke a warranty, please contact us at immediately with any product issues.Orilis warranties all Orilis branded products regardless of where the item was purchased, including items purchased on any Amazon or eBay store carrying Orilis branded products.Warranty do not apply to problems which are the result of misuse or normal wear and tear.Warranty covers replacement of all defective LED tubes for the duration of the warranty period.Orilis LED Lighting Solutions provides a limited warranty on our products covering any breakage, failure to turn on, or other malfunction due to mis-handling during shipping.
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